Privacy policy

Introduction

We, R+W Antriebselemente GmbH, as the operator of the website, are the controller for processing the personal data of the users of the website. Our contact details can be found in the imprint of the website, the contact persons for questions regarding the processing of personal data are named directly in this Privacy Policy.

We take the protection of your privacy and your private data very seriously. We collect, store and use your personal data only in accordance with the content of this Privacy Policy and the applicable data protection regulations, in particular the European General Data Protection Regulation (GDPR) and the national data protection regulations.

With this Privacy Policy, we would like to inform you about the extent to which and the purpose for which personal data is processed in connection with the use of the website.

Personal data

Personal data is information about an identified or identifiable natural person. This includes all information about your identity, such as your name, e-mail address or postal address. Information that cannot be linked to your identity (such as statistical data, for example on the number of users of the online service) is not considered personal information.

You can generally use our website without disclosing your identity and without providing personal data. We will then only record general information about the visit to our website. For some of the services offered, however, personal data is collected from you. We will then only process this data for the purposes of using this website, in particular for providing the requested information. When personal data is collected, only the data that is absolutely necessary must be provided. In addition, it may be possible to enter further information, in which case this is voluntary. We indicate in each case whether the information is mandatory or voluntary. We will then provide information on the specific details in the relevant section of this Privacy Policy.

No automated decision-making based on your personal data takes place in connection with the use of our website.

Processing of personal information

We store your details on specially protected servers within the European Union. These are protected by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. Access to your data is only possible for a few authorised persons. These are responsible for the technical, commercial or editorial support of the servers. However, despite regular checks, complete protection against all hazards is not possible.

Your personal data is transmitted encrypted over the internet. We use SSL encryption (Secure Socket Layer) for data transmission.

Disclosure of personal data to third parties

We will only use your personal information to provide the services you have requested. Insofar as we use external service providers within the scope of the provision of services, they exclusively access the date for the purpose of the providing services. Through technical and organisational measures, we ensure compliance with the data protection requirements and also oblige our external service providers to do so.

Furthermore, we do not pass on the data to third parties without your express consent, in particular, not for advertising purposes. Your personal data will only be passed on if you yourself have consented to the data being passed on or if we are entitled or obliged to do so on the basis of statutory provisions and/or official or court orders. In particular, this may involve the provision of information for the purposes of criminal prosecution, the prevention of danger or the enforcement of intellectual property rights.

Insofar as we transfer your personal data ourselves or through service providers to countries outside the European Union, we comply with the special provisions of Art. 44 ff. GDPR for this and also oblige our service providers to comply with these regulations. We will therefore only transfer your data to countries outside the European Union that are subject to the level of protection guaranteed by the GDPR. This level of protection is ensured in particular by an adequacy decision of the EU Commission or by appropriate safeguards pursuant to Art. 46 GDPR.

Legal basis for data processing

Insofar as we obtain consent for the processing of your personal data, Art. 6 para. 1 (a) GDPR serves as the legal basis for the data processing.

Insofar as your personal data is processed because this is necessary for the fulfilment of a contract or in the context of a relationship with you similar to a contract, Art. 6 para. 1 (b) GDPR serves as the legal basis for the data processing.

Insofar as we process your personal data for the fulfilment of a legal obligation, Art. 6 para. 1 (c) GDPR serves as the legal basis for the data processing.

Furthermore, Art. 6 para. 1 (f) GDPR can be considered as the legal basis for data processing if the processing of your personal data is necessary to protect a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not require the protection of personal data.

Within the framework of this Privacy Policy, we always indicate the legal basis on which we base the processing of your personal data.

Data deletion and retention period

We always delete or block your personal data when the purpose for storing it no longer applies. However, storage may take place beyond this if this is provided for by legal requirements to which we are subject, for example, with regard to statutory retention and documentation obligations. In such a case, we will delete or block your personal data after the end of the relevant requirements.

Use of our website

Information about your computer

Each time you access our website, we collect the following information about your computer, regardless of how you are registered: the IP address of your computer, the request of your browser and the time of this request. In addition, the status and the amount of data transferred are recorded as part of this request. We also collect product and version information about the browser used and the computer’s operating system. Furthermore, we also record the website from which the website was accessed. The IP address of your computer is only stored for the time of use of the website and then deleted or anonymised by shortening it. The remaining data is stored for 60 days.

We use this data for the operation of the website, in particular to detect and eliminate errors, to determine the utilisation of the website and to make adjustments or improvements. These purposes also constitute our legitimate interest in data processing pursuant to Art. 6 para. 1 (f) GDPR, which is the legal basis for this processing.

Use of cookies

Cookies are used for our website – as on many websites. Cookies are small text files that are stored on your computer and save certain settings and data, which are exchanged with our website via your browser. A cookie usually contains the name of the domain from which the cookie file was sent, information about the age of the cookie and an alphanumeric identifier.

Cookies allow us to recognise your computer and make any preferences and settings immediately available. The cookies we use are – as far as possible – session cookies, which are automatically deleted after the end of the browser session. Occasionally, cookies with a longer storage period can also be used so that your settings and preferences can also be taken into account the next time you visit our website.

Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser to notify you as soon as cookies are sent. It is also possible to delete already stored cookies manually via the browser settings. Please note that you may only be able to use our website to a limited extent or not at all if you reject the storage of cookies or delete necessary cookies.

If cookies are not required for our website, we ask you for your consent to the use of cookies when you access the website for the first time. With regard to the non-essential cookies of third-party providers, you will find a more detailed description of the services of these third-party providers used by us below. The legal basis for the associated data processing, including any data transfer, is in each case your consent within the meaning of Art. 6 para. 1 (a) GDPR. Once given, consent can be revoked at any time with effect for the future, in particular by changing the selected settings.

The legal basis for the use of necessary cookies is our legitimate interest in the proper provision of our online offer within the meaning of Art. 6 para. 1 lit. f) DSGVO and – insofar as contracts are concluded or fulfilled via our online offer – the fulfillment of the contract within the meaning of Art. 6 para. 1 lit. b) DSGVO.

Integration of third-party services

For some functions in our website, we rely on services from third-party providers. The corresponding services are mainly optional functions that must be explicitly selected or used by you. We have concluded contractual agreements with the respective providers for the provision or integration of their services and are committed, as far as we can, to ensuring that the third-party providers also provide transparent information about the scope of the processing of personal data and comply with the provisions of data protection law.

Google Tag Manager

For our website, we use the Google Tag Manager of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google Tag Manager is a tag management system (TMS) that can be used to manage tags, i.e. tracking codes and associated code fragments, on our website. Google services can be integrated into a website via the Google Tag Manager.

When using the Google Tag Manager, a connection to Google’s servers is established. This means that the IP address of the browser of the end device used by the visitor to these web pages is stored by Google. It cannot be ruled out that data will be transmitted to Google in the USA in this context and that US security authorities may be able to access the data under certain circumstances. However, cookies are not set in connection with the use of the Google Tag Manager.

You can find more information about the Google Tag Manager and data processing by Google here:

https://support.google.com/tagmanager/answer/6102821?hl=en

https://www.google.com/policies/privacy/

Our legal basis for the use of the Google Tag Manager is our legitimate interest according to Art. 6 para. 1 (f) GDPR. Our legitimate interest is to manage the tracking codes in our website, which enable us to analyse the use of our website and to improve and personalise our services.

Google Analytics

We use Google Analytics for statistical evaluations. Google Analytics is a web analytics service provided by Google.

Within the framework of Google Analytics, Google uses cookies, among other things, for evaluations. The type and scope of the use and evaluation of cookies are specified by Google. The information generated by the cookies about your use of the website is transmitted to a Google server and stored there. It cannot be ruled out that data will be transmitted to the USA and that government agencies may be able to access this data. However, with the automatic activation of IP anonymisation on this website, your IP address will be shortened by Google beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there.

On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to us as the website operator. In addition, Google may use the data for its own purposes. Within the scope of these purposes, Google may, for example, create a profile of user behaviour or link the data with other data, for example with an existing Google account. We have no influence on these data processing operations. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other data that Google collects or already has. For more information, please refer to Google’s Privacy Policy, which is linked below.

We also use the “demographic characteristics” function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the following paragraph. For more information on the “demographic characteristics” function, please visit Google at https://support.google.com/analytics/answer/2799357?hl=en#zippy=%2Cin-this-article.

You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link https://tools.google.com/dlpage/gaoptout?hl=en. You can find more information on this at https://tools.google.com/dlpage/gaoptout?hl=en or http://www.google.com/intl/de/analytics/privacyoverview.html (general information on Google Analytics and data protection). We would like to point out that on our Internet pages Google Analytics has been extended by the code “anonymizeIp();” in order to anonymise the IP addresses, whereby the last octet is deleted.

Use of Usercentrics

We also use Usercentrics as a technical provider of consent solutions. Usercentrics is a consent management service provided by Usercentrics GmbH, Sendlinger Straße 7 in 80331 Munich. This allows us to obtain and manage the consent of website users for data processing. The functionality of the website is not guaranteed without this processing. Usercentrics offers customisable technical solutions for website operators to obtain consent for the processing of personal data in accordance with data protection law. The data will be processed within the European Union (Belgium). The following data is processed for this purpose: Opt-in and opt-out data, referrer URL, user agent, user preferences, consent ID, time of consent, consent type, template version and banner language.

Our legal basis for the use of Usercentrics is our legitimate interest according to Art. 6 para. 1 (f) GDPR. Our legitimate interest is the provision of consent options for the use of our website.

Use of CAD configurator KiM

The CAD configurator of KiM GmbH, Tischlerstraße 11 in 66606 St. Wendel, is used for our website. The CAD configurator is a product configurator for the individual creation of digital product images.

To use the configurator, your contact details (name, address, telephone number and e-mail address) are processed to create a user profile.

The legal basis for the data processing is your consent according to Art. 6 para. 1 (a) GDPR. Once consent has been given, it can be withdrawn at any time with effect for the future.

Use of SnapEngage

SnapEngage by SnapEngage LLC, 5005 Lyndon B Johnson Freeway, Ste 850, Dallas, TX 75243, USA is used on our homepage. Snapengage is a chat software for communicating with visitors to our homepage.

Snapengage processes your contact details (name, address, telephone number and e-mail address) and your IP address.

It cannot be ruled out that data will be transferred to servers in the USA and that, in this context, US security authorities may be able to gain access to the corresponding data.

The legal basis for the data processing is your consent according to Art. 6 para. 1 lit. a) DSGVO, as well as Art. 44 DSGVO.

Use of Raidboxes

We use Raidboxes as part of our website. Raidboxes GmbH, Hafenstraße 32 in 48153 Münster, is a provider of managed WordPress hosting.

Raidboxes processes, among other things, customer names, e-mail contacts, telephone numbers, addresses and bank details.

Our legal basis for the use of Raidboxes is our legitimate interest according to Art. 6 para. 1 (f) GDPR. Our legitimate interest is the provision of the website for the use of our website.

Retargeting and Remarketing

Retargeting or remarketing are technologies that display suitable advertising to users who have previously visited a particular website, even after they have left that website. For this purpose, it is necessary to recognise internet users beyond our own website, for which cookies from the corresponding service providers are used; in addition, previous usage behaviour is taken into account. For example, when a user looks at certain products, these or similar products can later be displayed to him or her as advertisements on other websites. These are personalised advertisements adapted to the needs of individual users. For this personalised advertising, it is not necessary for the user to be identified beyond recognition. We therefore do not combine the data used for retargeting or remarketing with any other data.

We use such technologies to place advertisements on the internet. We use third-party providers for the placement of the ads. Among other things, we use offers from Google, which enables the automatic display of products that are of interest to the Internet user. This function is implemented by cookies. It cannot be ruled out that data will be transferred to Google in the USA in the course of this process and that US security authorities will gain access to the corresponding data.

For more information about this technology, please see the Google Privacy Policyat https://policies.google.com/privacy?hl=en-GB The installation of cookies for Google Remarketing and Google AdWords Conversion Tracking can be prevented from the outset via a setting of the respective browser software by opening the website http://www.google.com/policies/privacy/ads/ and changing the corresponding setting altogether. Irrespective of the above options to prevent data processing by means of cookies in connection with Google Remarketing and Google AdWords Conversion Tracking, our use of corresponding cookies or these services is subject to your express consent.

Facebook Custom Audience

Our website contains remarketing tags of Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA (hereinafter referred to as “Facebook”). When you visit our website, a direct connection is established between your browser and the Facebook server via the remarketing tags. This provides Facebook with the information that you have visited our website with your IP address. In this way, Facebook can assign your visit to our website to your user account with Facebook – insofar as you are registered there. We can use the information obtained in this way for the placement of advertisements via Facebook. It cannot be ruled out that data will be transferred to Facebook servers in the USA and that, in this context, US security authorities may be able to gain access to the corresponding data. We would like to point out that we have no further knowledge of the content of the transmitted data or its use by Facebook. However, you can find more information in Facebook’s Privacy Policy at www.facebook.com/about/privacy/.

The legal basis for the use of the remarketing tags is your consent in accordance with Art. 6 para. 1 (a) GDPR. If you do not wish to have data collected via Facebook’s remarketing tags, you can also deactivate the use of Facebook Custom Audience via the following link: www.facebook.com/ads/website_custom_audiences/.

Google Maps

We use the map service Google Maps for our website. Google Maps is a service provided by Google. Only technically necessary cookies are set for the maps integrated in our website.

In order to comply with data protection regulations, the terms of use for the map service contain data protection regulations that serve to protect you. Google’s terms of use for the map service can be found at https://www.google.com/intl/en_US/help/terms_maps.html, general explanations from Google on data protection can be found at https://policies.google.com/privacy?hl=en-GB&gl=en.

The legal basis for the integration of the map service is Art. 6 para. 1 lit. f) DSGVO; our legitimate interest lies in the provision of map material for your orientation.

Use of Google Fonts

Google Fonts are used as external fonts for our website. Google Fonts originate from Google and are made freely available by Google. The integration of these Google Fonts takes place through a server call, usually a Google server. This transmits to the server which of our Internet pages you have visited. The IP address of the browser of the end device of the visitor to these web pages is also stored by Google. It cannot be ruled out that data will be transferred to the USA in this context and that US security authorities may be able to access the data under certain circumstances. You can find more information on data processing by Google in Google’s Privacy Policy, which you can access here:

www.google.com/fonts#AboutPlace:about

www.google.com/policies/privacy/

The legal basis for the integration of Google Fonts is Art. 6 para. 1 (f) GDPR; our legitimate interest is the optimisation of our website.

Use of YouTube

YouTube videos are integrated in our website, for the playback of which we use a plug-in of the YouTube service operated by Google (hereinafter referred to as “YouTube”).

We use the YouTube service in extended data protection mode to protect your privacy as much as possible. If you call up a web page of our website on which a YouTube video is embedded, Google initially only receives the information necessary for the integration and no cookies are set for usage analysis. Only when you play the embedded video does Google receive further information; in the process, Google may also set cookies to analyse your user behaviour. When you play the video, Google’s YouTube servers are told, for example, which page of our website you are using to play the video.

If you are logged in to your Google account, you enable Google or YouTube to assign your surfing behaviour directly to your personal Google profile. We therefore recommend that you only play embedded YouTube videos if you agree to the associated data processing by Google. You can prevent the data allocation to your Google profile by logging out of your YouTube account. Further information on the handling of user data can be found in Google’s Privacy Policy at https://policies.google.com/privacy?hl=en&gl=de, which also applies to YouTube.

We use YouTube so that we can show you videos and thus better inform you about us and our services. The legal basis for the integration of the videos is our legitimate interest within the meaning of Art. 6 para. 1 lit. f) DSGVO; the playing of the videos and the associated further data processing, however, only take place on the basis of your consent within the meaning of Art. 6 para. 1 lit. a) DSGVO.

Communication with us

You can contact us in various ways, including via the contact form on our website. We are also happy to inform you regularly with our newsletter by e-mail.

Contact form

If you wish to use the contact form in our website, we collect the personal data that you provide in the contact form, in particular your name and e-mail address. We also store the IP address and the date and time of the request. We process the data transmitted via the contact form exclusively for the purpose of being able to answer your enquiry or request.

You can decide for yourself what information you send us via the contact form. The legal basis for the processing of your data is your consent according to Art. 6 para. 1 (a) GDPR.

After we have processed the matter, the data will initially be stored in case of any queries. Deletion of the data can be requested at any time, otherwise we will delete the data after complete settlement of the matter; statutory retention obligations remain unaffected in each case.

Newsletter

When you subscribe to our newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe. You will receive regular information by e-mail on current topics as well as e-mails on special occasions, such as special campaigns. The e-mails may be personalised and individualised based on our information about you.

To register for our newsletter, unless you have given us your consent in writing, we use the double opt-in procedure, i.e. we will only send you a newsletter by e-mail if you have previously expressly confirmed that you want us to activate the newsletter mailing. We will then send you a notification e-mail and ask you to confirm that you would like to receive our newsletter by clicking on a link contained in this e-mail.

The legal basis for the processing of your data is your consent according to Art. 6 para. 1 lit. a) DSGVO, if you have expressly subscribed to the newsletter. Within the scope of legal requirements, it may also be possible that you receive our newsletter from us without express consent because you have ordered goods or services from us, we have received your e-mail address in this context and you have not objected to receiving information by e-mail. In this case, the legal basis is our legitimate interest in transmitting direct advertising pursuant to Art. 6 para. 1 lit. f) DSGVO to view.

If you no longer wish to receive newsletters from us, you can revoke your consent at any time with effect for the future or object to further receipt of the newsletter without incurring any costs other than the transmission costs according to the basic rates. Simply use the unsubscribe link included in every newsletter.

Social Media

In addition to our website, we also use various social media channels for the transmission of information and communication, to which you will find links in our website or in which you will find links to our website. Specifically, we use the social network Facebook, the career network LinkedIn and the short message service X (formerly Twitter). You can recognise the links by the respective logo of the providers.

Clicking on the links opens the corresponding social media pages, for which this Privacy Policy does not apply. Details of the provisions and data protection notices of the respective providers apply there in principle. We have summarised the respective notices of the providers for you below. Please refer to the respective privacy policies of the individual providers for the applicable provisions; you can find these under:

Facebook: https://www.facebook.com/policy.php

LinkedIn: https://www.linkedin.com/legal/privacy-policy

X (formerly Twitter): https://twitter.com/en/privacy

No personal information is transmitted to the respective providers before the corresponding links are called up. Your access to the linked page is at the same time the basis for the data processing by the respective providers.

For our use of the social media channels Facebook and Instagram, the following information on the associated processing of your personal data also applies.

Facebook fan page

In addition to our own online offering, we also operate a fan page on the social network Facebook. Via the fan page, we provide information about our activities and offer a channel for communication. The social network Facebook is operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter: “Facebook”).

Delimitation of responsibility

Within the scope of possibilities at Facebook, we try to ensure the protection of your privacy and your private data. Insofar as we process your personal data in connection with your visit to the fan page, the explanations in this Privacy Policy apply without restriction. Due to the integration of the fan page into the Facebook offer, it should also be noted that personal data is processed by Facebook at the same time. We have no influence on the data processing by Facebook; in particular, Facebook does not act as a processor for us under our responsibility. For data processing by Facebook, the Facebook guidelines apply – at least according to Facebook – which can be found at https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0.

From a data protection perspective, it can be assumed that Facebook and we are jointly responsible for the operation of the fan page and the evaluation of user data when visiting the fan page. In accordance with data protection regulations, we have reached an agreement with Facebook on the delimitation of responsibility.

Facebook Insights

Facebook offers the operators of fan pages the possibility of obtaining an overview of the use of the fan page and its users via the Page Insights functions. Mainly statistical data can be retrieved and analysed via Page Insights. We use the data from Page Insights to make the fan page as attractive and efficient as possible. For this purpose, Facebook provides us with data that Facebook itself has generated. Facebook provides further information on the functionality and responsibility for the Page Insights function at https://www.facebook.com/legal/terms/page_controller_addendum.

Messenger

Facebook offers users who are registered with Facebook the possibilities for immediate communication via Facebook Messenger. If you contact us via the messenger, the transmitted data will be stored and used by us solely for the purpose of responding to your inquiry. The legal basis for the processing of your data is your consent within the meaning of Art. 6 para. 1 lit. a) DSGVO and our legitimate interest within the meaning of Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the collection and processing of customer inquiries, in the evaluation of customer inquiries as well as in abuse control.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For your personal data, this is the case when the respective conversation has ended. We consider the conversation to have ended when it is clear from the circumstances that the matter in question has been conclusively clarified. You have the option to revoke your consent to the processing of personal data at any time; in this case, the data will be deleted by us immediately if there is no basis for further storage.

Further information on Facebook

If you have any questions about our use of personal data in connection with the use of the fan page on Facebook, you are welcome to contact us and our data protection officer at any time. The contact details and communication channels are explained in our Privacy Policy. If you have any questions about data protection at Facebook, please contact Facebook directly. General information on the safe use of social networks is also provided by the Federal Office for Information Security (BSI) on its website at https://www.bsi-fuer-buerger.de/BSIFB/DE/DigitaleGesellschaft/SozialeNetze/sozialeNetze_node.html.

Use of the Facebook pixel

We use the Facebook pixel for statistical analysis and to improve the effectiveness of our advertising. The Facebook Pixel is an analysis tool from Facebook. We can use the pixel to measure the effectiveness of our advertising and display our ads to specific target groups.

If you consent to the use of the Facebook pixel, a connection to Facebook’s servers is established when you visit our website. In the process, certain information about the user is transmitted to Facebook each time the website is called up. The transmitted data includes the IP address and information about the browser used and the user of the website. The information from which website the website was accessed is also transmitted. It is also recorded which buttons are clicked on by the user of the website and which pages are called up as a result of such a click. The information entered by the user in the fields of online forms is also recorded. It cannot be ruled out that data will be transmitted to the USA and that government agencies may be able to access this data.

We have no influence on the further data processing by Facebook. For more information, please visit https://de-en.facebook.com/business/help/742478679120153 (general information about the Facebook pixel) and Facebook’s Privacy Policy at www.facebook.com/about/privacy/. The use of the Facebook pixel and the associated data processing only take place with your prior consent. Our legal basis is your consent according to Art. 6 para. 1 (a) GDPR

Use of LinkedIn

The Insight Tag from the social network LinkedIn is used on our website. This is provided by the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter referred to as “LinkedIn”). The LinkedIn Insight Tag is a short piece of JavaScript code that we have added to our website.

The LinkedIn Insight Tag enables the collection of data on visits to our website, including URLs, referrer URLs, IP addresses, device and browser characteristics, time stamps and page views. Such data are encrypted and anonymised within seven days. The anonymised data are then deleted within 90 days. LinkedIn shares no personal data with us but offers us only summarised reports about the website target group and ad performance. LinkedIn also offers retargeting for website visitors, meaning that, with the help of this data, we are able to offer targeted advertising outside our website, without the member being identified. Members of LinkedIn can manage the use of their personal data for advertising purposes in their account settings.

The legal basis for the data processing is your consent according to Art. 6 para. 1 lit. a) DSGVO.

Twitter account

In addition to our own website, we also operate an account on the short message service X (formerly Twitter). Via the X account we provide information about our activities and offer a channel for communication. The short message service X is operated by X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (hereinafter referred to as “X”).

We point out that you use the X short message service and its functions on your own responsibility. This applies in particular to the use of interactive functions (e.g. sharing, rating).

Processing of personal data

The data collected about you when using the service is processed by X and may be transferred outside the European Union. The data processed includes, but is not limited to, your IP address, the application you are using, details of the end device you are using (including device ID and application ID), information about websites you have visited, your location and your mobile phone provider. This data is assigned to the data of your X account. We have no influence on the type and scope of the data processed by X, the type of processing and use or the transfer of this data to third parties. Information about which data is processed by X and for what purposes can be found in X’s Privacy Policy at https://twitter.com/en/privacy. The option to view your own data can be found at https://help.twitter.com/en/managing-your-account/accessing-your-x-data.

We process the data you enter on X, in particular your username and the content published under your account, insofar as we repost your posts, if applicable, reply to them or compose tweets ourselves that refer to your account. The data you freely publish and distribute on X is included by us in this way in our website and made accessible to our followers in order to make our channel more attractive.

You have options to restrict the processing of your data in the general settings of your X account and under the item “Data protection and security”. In addition, you can restrict X’s access to contact and calendar data, photos, location data, etc. in the settings options for mobile devices. However, this depends on the operating system used. More information on these points is available on the following X support pages: https://support.twitter.com/articles/105576#.

X Analytics

X offers the operators of X accounts the possibility of obtaining an overview of the use of the account and its users via the “Twitter Analytics” function. Twitter Analytics can be used to call up and evaluate statistical data in particular. We use the data from Twitter Analytics to make the X account as attractive and efficient as possible. For this purpose, X provides us with data that X itself has generated on its own responsibility. The data we receive from X is mostly anonymised data and statistics. Insofar as we receive personal data in this context, we are responsible for our further processing of this data to evaluate the use of our X accounts. X provides further information on Twitter Analytics at https://business.twitter.com/en/advertising/analytics.html.

Direct messages

On Twitter, you have the option of communicating directly with us via the “direct messages” function. If you contact us via the direct message function, the transmitted data will be stored and used by us exclusively for the purpose of responding to your inquiry. The legal basis for the processing of your data is your consent within the meaning of Art. 6 para. 1 lit. a) DSGVO and our legitimate interest within the meaning of Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the collection and processing of customer inquiries, in the evaluation of customer inquiries as well as in abuse control.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For your personal data, this is the case when the respective conversation has ended. We consider the conversation to have ended when it is clear from the circumstances that the matter in question has been conclusively clarified. You have the option to revoke your consent to the processing of personal data at any time; in this case, the data will be deleted by us immediately if there is no basis for further storage.

X buttons, X widgets

X buttons or X widgets integrated into websites and the use of cookies enable X to record your visits to these websites and assign them to your X account. The information generated by the cookies is transmitted to a X server and stored there. It cannot be ruled out that data will be transmitted to the USA and that government agencies may be able to access this data. The data collected by the cookies can be used to offer content or advertising tailored to you. Information on this and on the available setting options can be found at https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads or https://help.twitter.com/en/rules-and-policies/x-cookies.

Further information on X

If you have any questions about our use of personal data in connection with the use of our X accounts, please feel free to contact us and our data protection officer at any time. The contact details and communication channels are explained in our Privacy Policy. If you have any questions about data protection at X, please contact X directly.

Your rights and contact

We attach great importance to explaining the processing of your personal data as transparently as possible and also to informing you about the rights to which you are entitled. If you would like more information or want to exercise the rights to which you are entitled, you can contact us at any time so that we can deal with your request.

Rights of the data subject

You have extensive rights with regard to the processing of your personal data. First of all, you have a comprehensive right to information and, if necessary, you can demand the correction and/or deletion or blocking of your personal data. You can also request a restriction of processing and have the right to object. You also have a right to data portability with respect to the personal data you provide to us.

If you would like to exercise any of your rights and/or receive more information about them, please contact our customer service. Alternatively, you can also contact our data protection officer.

Revocation of consent and objection

Once you have given your consent, you can revoke it at any time with effect for the future. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until revocation. The contact persons for this are also our customer service and our data protection officer.

If the processing of your personal data is not based on consent, but on another legal basis, you can object to this data processing. Your objection leads to a review and, if necessary, termination of the data processing. You will be informed about the result of the review and – if the data processing is nevertheless to be continued – you will receive more detailed information from us as to why the data processing is permissible.

Data Protection Officer and contact

We have appointed an external Data Protection Officer who supports us in data protection issues and whom you can also contact directly. If you have any questions regarding our handling of personal data or require further information on data protection issues, please do not hesitate to contact our Data Protection Officer and his team:

RA Dr. Sebastian Meyer, LL.M.
c/o BRANDI Rechtsanwälte
Adenauerplatz 1, 33602 Bielefeld
Telephone: 0521 / 96535-812
E-mail: info(at)rw-kupplungen.de

If you would like to contact our Data Protection Officer personally by e-mail, you can also reach him at sebastian.meyer(at)brandi.net.

Complaints

If you believe that our processing of your personal data is not in accordance with this Privacy Policy or the applicable data protection regulations, you have the right to lodge a complaint with the supervisory authority. You can also complain to our Data Protection Officer. The Data Protection Officer will then review the matter and inform you of the outcome of the review.

Further information and changes

Links to other websites

Our website may contain links to other websites. These links are usually marked as such. We have no influence on the extent to which the applicable data protection regulations are observed on the linked websites. We therefore recommend that you also inform yourself about the respective privacy policies of other websites.

Changes to this Privacy Policy

The status of this Privacy Policy is indicated by the date (below). We reserve the right to change this Privacy Policy at any time with effect for the future. A change is made in particular in the event of technical adjustments to the website or in the event of changes to the data protection requirements. The current version of the Privacy Policy can always be accessed directly via the website. We recommend that you regularly check for changes to this Privacy Policy.



Status of this Privacy Policy: March 2023